FAQ
When will my order ship?
I make all of the jewelry by hand to order, in the order it is received.
I usually have a constant queue of orders both website and wholesale.
I aim to ship your order, at the very most, within 6 weeks. But it is almost always significantly less than that.
If you have a rushed order, please do not hesitate to email me and request a certain shipping window. I'm usually able and more than happy to accommodate.
Can I wear my jewelry in the water?
I highly advise always removing not just my jewelry creations, but all jewelry, before entering water. Especially in salt or chlorinated water environments. It deteriorates and weakens your jewelry over time.
Missing or broken piece?
Life happens!
Please email me at hello@freestonehandmade.com with a photo of your broken item.
Custom lengths, designs, or colors?
Absolutely!
Feel free to reach out via the contact page with any custom requests you have.